Some of the most common questions our customers ask:
Ordering
Our range of Basketball Caps can be viewed below: To buy any Basketball Cap, go to the picture of the cap that you’d like to buy and click on the “Add to Cart” button. When you are done shopping, simply click “Checkout Now.
The orders once placed can be changed or cancelled within 24 hours from the time the order was confirmed. Thus, please, do not hesitate to contact us at contact@soursunday.com immediately using your order number.
Shipping
We also have a shipment service that is both local and international. USA orders have a flat rate of $5.95, while international orders have a flat rate of $12.98. Custom shipping options are also available and calculated at checkout.
Orders within USA should take between 3 to 5 days to be delivered. International orders may take 10-20 business days; we are not responsible for customs delays which could occur in your country.
Once the shipment of your order has taken place, you will be promptly sent an e-mail with a tracking code. This figure can be used to trace the status of your order on the webpage of the delivery service we cooperate with.
Returns & Exchanges
The accepted methods of returns are registered and should be done within thirty days from date of delivery. It has to be new, have not been wash and should be sealed in its original packaging. If you need further clarification about Returns & Refunds Policy you can visit our Returns & Refunds Policy page.
For more information on how to arrange a return or exchange, please e-mail us at [contact@soursunday.com] with your order number and the reason for the return. Use instructions that were given by the representatives of our customer service department.
Payment
Our customers are welcome to pay by Mastercard, Visa, American Express, and PayPal. All the transactions made during the course of the agreement are carried out through secure means.
Importantly, your credit card will be charged on the same day when you place an order at the site.
Products
You will find our Basketball Caps in various sizes. Kindly see the product description for detailed measurements on sizes to order.
Indeed, wholesale facilities are available for our products and services. For more information regarding our services, feel free to contact us by writing to contact@soursunday.com.
Contact
To contact us you can use e-mail at contact@soursunday.com, telephone – pod_store_phone. We are operational from Monday through Friday during the period of 9:00 am to 5:00 pm.