Shipping Policy
Upon placing an order with Soursunday, our goal is to make sure that your Basketball Cap gets to you as soon as possible and in perfect condition. Please visit our Shipping Policy to have details on the areas to which products can be shipped to, time taken to process orders, delivery time, and cost.
Shipping Destinations
We are pleased to offer shipping to a wide range of destinations:
- Domestic Shipping: All states within the United States.
- International Shipping: Selected countries worldwide. Please note that international shipping availability may vary, and certain restrictions may apply based on your location.
Processing Time
- Order Processing: It is only after this that your order goes through a processing time to guarantee you that the products you receive meet the required standards and are ready to be shipped. The standard processing time of orders is 1 – 3 business days. In the troughs or months with some offers, we may take slightly longer to process the orders, and we shall not hesitate to notify you accordingly. Orders made after 2:00PM will be scheduled for processing on the next day.
- Order Confirmation: After you place an order, you will receive an order confirmation email containing information about your order.
Delivery Times & Shipping Costs
| Shipping Type | Rate | Delivery Time | Notes |
|---|---|---|---|
| Domestic (USA) Shipping | |||
| Standard Shipping | $5.95 (Flat Rate) | 3-5 business days | Ideal for cost-effective and timely delivery within the USA. |
| International Shipping | |||
| Flat Rate Global Shipping | $12.98 (Flat Rate) | 10-20 business days | Delivery time may vary based on customs processing. |
Order Tracking
- Tracking Your Order:
After the Basketball Cap has been shipped, the customer shall be provided with an email notifying of the shipment and conveying the tracking number. If you wish to know the status of your order, you can do so through the website of our shipping partner using this number. - Tracking Updates:
In case you have received the shipping details, it takes 24 hours for tracking information to be captured and updated. If you can not find any updates after this time, please, address to our customer service.
Customs, Duties, and Taxes
- International Orders: International orders have shipping costs calculated at the time of purchase according to location, weight and carrier chosen. Taxes, duties and charges are the responsibility of the recipient and may have be to be paid in cash on delivery.
Contact Us
If you have any questions regarding our shipping policy, please contact us at:
Email: [email protected]
Phone: +1 (678) 701-5924
Business Address: 1718 Capitol Ave, Cheyenne, WY 82001, USA
Support Time: 9am-5pm/Monday – Friday (excluding holidays)
We appreciate your business and are here to ensure you have a great shopping experience
We hope that our shipping information will be as clear as possible to help you have the best shopping experience that you can. If you have any additional questions, or require any additional information, please definitely do not hesitate to contact us at [email protected].
Thank you for choosing Soursunday for your Basketball Cap purchase!